Cloud Upgradation Policy

ACCOUNTGST ERP SOFTWARE CLOUD UPGRADATION POLICY

CLOUD UPGRADATION POLICY

(For ERP Clients Using Gridsonlab Cloud Infrastructure)

1. Purpose of the Policy

This policy defines how clients are allocated cloud resources and when an upgrade is required.

To ensure reliable performance, data security, and uninterrupted ERP operation, each client is initially assigned moderate resources suitable for beginning-level usage.

As resource consumption grows, the client is shifted to the appropriate higher cloud tier.

2. Cloud Resource Parameters

Upgradation decisions are based on the following measurable parameters:

a. Database Size (Primary Factor)

• Initial allocation: Up to X GB (base plan)
• If DB size exceeds defined thresholds, the client must be upgraded to higher storage/compute plans.
• DB growth also impacts query time, indexing load, and backup duration.

b. Processor (CPU) Usage

• CPU load monitored in percentage (%).
• High CPU usage caused by heavy transactions, multiple sessions, automation tasks, and concurrent processing.

c. RAM Utilization

• Measured in GB usage.
• Higher RAM is needed for large databases, multiple users, and high transaction speed.

d. Bandwidth Consumption

• Measured monthly.
• High data transfer (reports, files, images, mobile app usage) triggers upgrade.

e. Concurrent Sessions

• Number of active sessions at the same time.
• High concurrency requires more CPU, RAM, and I/O allocation.

f. Login Users (Licensed Users)

• Total number of registered ERP users accessing the cloud
• Gridsonlab may update the Policy as needed. Continued use means acceptance of changes.